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FAQ

faq-ehotel
Please contact our counter staff for assistance. We allow guest to check-in early if there is extra room available.
Check in starts at 2:00pm, and our check out time is 12:00pm.
Different rates are due to the different promotions being offered by a hotel at any given time.
All promotional rates displayed are already discounted. Information regarding specific hotel promotions are also displayed on the booking form. For more details, please continue to the booking form.
Your password is case-sensitive, please make sure that you properly use uppercase and lowercase characters when entering your password. You can set a new password at any time by using the following Forgot your password? link:
If breakfast is included, it will display "Breakfast Included" below the room type. If it is not mentioned, the hotel is not including breakfast with this room at this rate. Breakfast availability is determined by the hotel. If you would like to inquire as to whether breakfast is available, we recommend that you contact the hotel upon check in.
Room types vary from hotel to hotel however, hotels will generally have Standard, Deluxe, Superior, Club and Suite rooms. The main difference would be the room size and amenities. You can check for more information by clicking on [Photo / Info] next to the room type selected.